Care Skills

Care Skills
Care worker serving dinner for elderly woman on geriatric hospice

Care Skills prepares the learner to care for clients in a safe and hygienic environment, applying different methods to provide appropriate support and care to their client, promoting maximum independence whilst maintaining their safety and their dignity.

Note: Care Skills is a mandatory requirement of QQI Major Award Healthcare Support 5M4339.

Course Code

5N2770

Entry Requirements

• Over 18 years old
• Good spoken and written English
• QQI level 4 certificate
• Leaving certificate and/or relevant life and work experience

Qualification

QQI Level 5

Duration

4 days

Assessment

Assignments / Skills Demonstration

• Participants must have:
– Proof of name and date of birth
– PPS Number
• Cancellation fee:
– 100% price for cancellations made less than 7 days in advance, or in case of no-show
– No fee for cancellations made 7 or more days in advance

Learners will be able to:
1 Identify relevant groups of people in need of health care
2 Examine the physical, emotional, social, psychological and spiritual needs of a range of groups of people, taking into account individual variation
3 Identify the hygiene needs of dependent clients
4 Discuss the prevention of pressure sores
5 Demonstrate knowledge of the correct procedures for the cleaning and replacement of a range of patient equipment
6 Adapt levels of assistance to the needs of particular clients
7 Demonstrate a range of interpersonal skills when dealing with clients to include empathy, respect, patience and effective communication skills
8 Exercise initiative to improve client involvement in social events, outings and occupational therapy and physiotherapy
9 Contribute to the maintenance of safe and hygienic environments for clients to include the safe disposal of soiled linen
10 Assist clients with dressing, grooming, eating, drinking, toileting, continence promotion, mobility and where appropriate, social needs
11 Apply client safety and security procedures to include appropriate on site client care procedures for washing, bathing, showering, positioning, moving and handling
12 Give assistance that enhances the privacy, dignity, independence and positive self image of clients in care
13 Give assistance to clients in the use of a range of care equipment to include sensory equipment, aids to encourage independence and mechanical aids including mobility aids, feeding aids, washing aids, elimination aids and hoists
14 Report changes in the client’s condition to the relevant Supervisor
15 Complete client documentation where appropriate.

Price

€295.00

Funding

Course funding options may be available, depending on eligibility. Contact your local Intreo office or Local Employment services.

Protection for Learners

Glin National College (GNC) offers students learner protection insurance, which ensures that learners of a validated programme of three months or longer leading to a QQI award have an opportunity to complete that programme, or are refunded the money most recently paid if that programme ends before they complete it. Each learner receives a Learner Protection Insurance Policy in their name and we will notify them in writing of any change in information within 14 days of becoming aware of that change.

Complaints Procedure

It is our policy to deal with any expression of dissatisfaction concerning our services or their provision in a fair manner. Complainants should raise their concerns as soon as possible, and where the conduct complained of is violent or criminal in nature, the Gardai will be contacted without delay. 

While in no way diminishing the issue or the effects on individuals, an informal approach should be the first course of action as it can often easily resolve matters. If the situation or behaviour continues, the complainant can proceed to making a formal complaint. If a hearing by investigation is required, its results evaluate whether the complaint is valid or invalid, or is malicious, or whether there is insufficient evidence. If a complaint is not resolved to the satisfaction of the complainant, it may be referred again for internal review by Glin National College or in writing to the office of the Chairperson of the Board of Management.

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