Door Security Procedures
Door Security Procedures prepares the learner to work under supervision as Door Security Personnel, performing practical security duties and procedures and responding to security situations in order to maintain a safe and secure environment for patrons, staff and members of the public.
Note: Learners will be prepared to obtain a Private Security Authority (PSA) Door Supervisor (Licensed Premises) Licence leading to employment in the security sector.
Course Code
4N1114
Entry Requirements
• Over 18 years old
• Good spoken and written English (as per PSA Requirements – TP1:2018)
• QQI level 3 certificate
• Junior certificate and/or relevant life and work experience
Qualification
QQI Level 4
Duration
3 days
Assessment
Skill Demonstration / Assignment / Examination
• On the day of the course all participants must have:
– Passport or Driving licence
– 1 Passport-size Photo
– PPS Number
• Confirmation of a place on the course is guaranteed only by full payment of the fee before the course date
• Cancellation fee:
– 100% price for cancellations made less than 7 days in advance, or in case of no-show
– No fee for cancellations made 7 or more days in advance
Learners will be able to:
1 Explain the legislation, regulations and standards governing the provision of a private security service to include reference to the Private Security Services legislation, relevant national and international standards and the role of the Private Security Authority
2 Explain the role of private security services in relation to the role of other agencies which deal with crime prevention
3 Distinguish between legal codes and practices relating to the role of the Door Security Personnel to include: criminal and civil law, the rights of the individual, health and safety legislation, equality legislation and security industry licensing requirements and relevant national and international standards
4 Explain the status of representatives of authorised bodies entering premises to include a member of An Garda Siochana, fire officer, customs officer, health and safety Inspector and representatives of the security industry regulatory body
State the principal points of relevant national labour regulations
5 List a range of personal and professional qualities required of a Door Security Person
6 Outline relevant health and safety requirements including dealing with fire and fire regulations, and other areas, that relate to the role of the Door Security Person
7 Explain what is meant by loss prevention and detection
8 Explain what is meant by reasonable and necessary force
9 Contrast the role and responsibilities of a Door Security Person employed directly by a client (in-house) and the provision of a contract security service
10 Explain appropriate conflict resolution techniques for dealing with a range of incidents
11 Carry out the duties and procedures required of a Door Security Person
12 Respond appropriately to security incidents and emergencies
13 Use a variety of supporting security tools and equipment
14 Complete the various duties involved in the work of a Door Security Person to include the preservation of a scene of crime and the recording of incidents and liaison with appropriate agencies and organisations
15 Use appropriate communications skills and a range of customer service techniques in a variety of situations in the workplace.
Price
€250.00
Funding
Course funding options may be available, depending on eligibility. Contact your local Intreo office or Local Employment services.
Protection for Learners
Glin National College (GNC) offers students learner protection insurance, which ensures that learners of a validated programme of three months or longer leading to a QQI award have an opportunity to complete that programme, or are refunded the money most recently paid if that programme ends before they complete it. Each learner receives a Learner Protection Insurance Policy in their name and we will notify them in writing of any change in information within 14 days of becoming aware of that change.
Complaints Procedure
It is our policy to deal with any expression of dissatisfaction concerning our services or their provision in a fair manner. Complainants should raise their concerns as soon as possible, and where the conduct complained of is violent or criminal in nature, the Gardai will be contacted without delay.
While in no way diminishing the issue or the effects on individuals, an informal approach should be the first course of action as it can often easily resolve matters. If the situation or behaviour continues, the complainant can proceed to making a formal complaint. If a hearing by investigation is required, its results evaluate whether the complaint is valid or invalid, or is malicious, or whether there is insufficient evidence. If a complaint is not resolved to the satisfaction of the complainant, it may be referred again for internal review by Glin National College or in writing to the office of the Chairperson of the Board of Management.
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